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What does a Travel Agent do? Understand here!

The tourism sector has several professional opportunities. See what a travel agent does and what their job is like, as well as how to become one.

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Discover the role and what a travel agent does 

O que faz um agente de viagens
What does a travel agent do

Do you know what a travel agent does? Know that in addition to being able to make your life much easier, your profession presents itself as a professional opportunity. Know more.

The travel agent is the professional who is responsible for everything involved in tourism activities. That is, travel, accommodation, contracting services and their intermediation between the airline or hotel and the tourist.

In addition, this professional works closely with the documents that are necessary to make travel possible. He is, therefore, a travel expert and can organize them or offer services that compose and facilitate them.

See, then, some of the main attributions that define what a travel agent does:

  • Hire, schedule and reserve tourist products, such as tickets (air and road), accommodation, tours (excursions, tourist programs, guides and tickets);
  • Beware of documentation issues such as currencies and exchange, as well as visas;
  • Guidance for consumers regarding the products they have purchased, such as boarding times, boarding locations and other relevant issues, such as the necessary documentation;
  • Assistance to tourists to find the perfect trip according to their financial possibilities and dreams;
  • Organization of tourism packages (when the sale takes place for several products together);
  • Coordination of social and cultural events, among others.

So, see that there are several activities that make up what a travel agent does. With that, he is an important professional who must have some attributions to correctly carry out his functions.

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What does it take to be a Travel Agent?

O que faz um agente de viagens
What does a travel agent do

At first there is no regulation to be a travel agent. That is, there is no need for specific specialization, although this helps a lot. In general, agents can work in third-party agencies or independently.

In the second case, then, they need to have authorization and contracts with companies that sell tickets and reservations to intermediaries. After all, consider that the agent bridges the gap between the airline, for example, and the customer.

In addition, there are basic assignments that you must have in order to be able to do what the travel agent does. Check out:

  • Organization;
  • Good communication;
  • Good customer relations;
  • Constant updating regarding information on the most popular destinations, lowest prices and best conditions;
  • Knowledge in foreign languages;
  • Serious attitude and always interested in the needs and desires of the client.

Still, to practice what a travel agent does you can specialize in tourism. In this case, there is a specific graduation course for this, whose name is precisely Tourism. While not mandatory, it can leverage your resume.

Faculty of Tourism to be a travel agent

As stated above, although a degree in Tourism is not mandatory, it allows for new possibilities and professional opportunities. The course is offered both in the Bachelor and Technologist modalities.

The duration of the higher education course is 4 years, on average, although it may vary according to the educational institution. During all the years of graduation, the student is faced with notions of history, art, theory of tourism, administration and economics.

In addition, you learn everything you need to work with tourism and practice what a travel agent does. And all subjects are essential for this. Check out the subjects that usually appear in this course:

  • Travel and Tourism Agency;
  • Architecture, Urbanism and Tourism;
  • Travel Agency;
  • Consultancy in Tourism and Hospitality;
  • International Tourist Destinations;
  • Statistic;
  • Spanish;
  • Leisure, Recreation and Entertainment Studies;
  • Entrepreneurship;
  • Fundamentals of Hospitality, administration, of Accounting, of Economics, of Tourism and Hospitality
  • Geography and Cartography;
  • Costs management, dand Tourist Enterprises, dand Hotel Business, Risk in Tourism,
  • Public Management Applied to Tourism;
  • Operational English;
  • English;
  • Leisure and Entertainment in Tourism
  • Tourist Legislation;
  • Tourist Marketing;
  • Lodging Means;
  • Tourism Market and Policy;
  • Tourism Organization;
  • Historical and Cultural Heritage;
  • Natural Heritage and Ecotourism;
  • Touristic Planning and Organization;
  • Event Planning and Production;
  • Tourism Public Policies;
  • Touristic Routes;
  • General Theory of Tourism;
  • Environmental Tourism.
  • Tourist Transport;
  • Cultural Tourism, Sustainability, Cultural heritage, Receptive tourism, Regional Tourism.

So, see how rich in knowledge an undergraduate degree in Tourism is. With these disciplines, he is able to prepare the agent to work with success and dexterity in his activities.

What is the salary of this professional?

O que faz um agente de viagens
What does a travel agent do

The salary varies according to the region of activity. In addition, depending on the type of action of the agent itself. After all, he can act autonomously or work for third parties, in agencies.

According to the CAGED (General Register of Employed and Unemployed), however, the average salary is R$ 1,791.15. However, the value can range up to R$ 3,542 or more. This will also depend on the quality of services and preparation, such as the existence of a diploma.

In addition, over time it is possible to greatly increase this value. Especially because of sales commissions and also knowledge of the market.

What he does?

As we saw above, the travel agent is responsible for providing services that facilitate the travel of its customers. Therefore, it offers tickets and accommodation reservations. Likewise, other products that can complement the experience.

Therefore, it is necessary to study and prepare for this market. After all, it requires knowledge about destinations, the most popular airlines and tourist possibilities that can make the tourist's moment something unforgettable.

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