Tips
Avianca canceled flight: how to act in this situation?
Discover your rights in case of canceled flights by Avianca. Know how to react and what options are available to you when faced with this unexpected situation. Know your rights now!
Advertisement
Did Avianca cancel your flight? See how to solve the problem here!
Avianca is one of the largest airlines in the world and as such is well known for travel. However, even such a large company is not immune to problems, do you agree? You may be someone who has traveled a lot with Avianca, but still, there is always the possibility of a flight being canceled by Avianca.
Today, we are not here to criticize Avianca, as flight cancellations are a normal occurrence that can occur for a variety of reasons. Continue reading below to find out how to get more information about Avianca cancellations.
What reasons lead to Avianca canceling flights?
A flight can be canceled for a variety of reasons. In fact, although there are many possible reasons, you do not need to worry excessively as this is rare.
However, it is important to be prepared. There are several reasons that can lead to the cancellation of an Avianca flight.
For example, the plane may be crowded, there may be a lack of crew, internal problems related to the aircraft, the wing or other components, weather problems (such as heavy rain that affects the pilot's visibility), among others.
In addition, there are unpredictable factors such as natural disasters and conflict situations such as wars, as well as simpler problems such as strikes.
See what to do if Avianca cancels your flight
As mentioned previously, it is impossible to predict when Avianca might cancel a flight, so it is important to be prepared.
Although this is a rare occurrence, it can happen, and even the most experienced travelers can encounter the situation, especially when they have a hectic schedule. Let's now discuss what to do when this happens.
Check flight reaccommodation
When Avianca cancels a flight, reaccommodation is a possibility. Suppose you are traveling from one place to another and the company cancels your flight.
Before taking any action, it is important to contact the airline itself so that they can check if there is availability on another flight close to yours that goes to the same destination.
In these cases, you should not suffer any penalty or inconvenience resulting from this, since the problem exists on the company's behalf.
Check out the options provided by Avianca
Avianca not only offers the option of re-accommodating flights, but also other alternatives that are more suitable for you.
If you just want the same flight or if re-accommodation is not available, you can request a ticket refund. When the airline cancels the flight, you have the possibility of receiving the full cost of the return ticket.
It is important to highlight that even when Avianca cancels a flight, they will not charge additional fees, fines or any other extra amount. You will simply receive a refund and, if you wish, you can purchase another ticket.
See how to act if Avianca doesn't offer options
Sometimes it may happen that Avianca does not offer any option, which can be very frustrating, especially for those who were looking forward to another trip.
When you travel frequently, time is precious and a canceled flight can cause disruption. Although it is a rare occurrence, it is important to remain calm if this happens.
If Avianca does not offer any type of refund or alternative solution, it is essential that you pursue your rights as a customer. Remember that you have rights and the company should do no harm. Therefore, contact the company.
You can access Avianca's official website to register your complaint directly with the company.
Furthermore, you can complain to government consumer protection bodies, such as ANAC and Procon, either by message (for example, by email or SMS) or by telephone. They will analyze your case and, if it is correct, justice will be on your side.
How to contact Avianca?
To contact Avianca, it is a simple process. If you have questions about an airline ticket or any other question related to the airline, the first step is to contact the airline. But how to do this?
You can do so through the official Avianca website. There, you will find options such as viewing frequently asked questions, calling directly from your location, locating the company's headquarters to visit in person, or even sending the company an email.
Now, you can choose the option you prefer. Click below to start the process.
When planning a trip, many tasks can quickly pile up, from deciding where to go to choosing transportation and tickets. This phase can be tiring, but you don't have to face it alone.
Now that you know what to do if Avianca cancels your flight, it's time to learn how to better prepare for your trip!
If you click the button below, you can immediately start financial planning for your trip. Start now and discover how to manage your travel finances by clicking below.
Financial organization for a big trip
To take a dream trip, the ideal is to save a good amount of money so you don't get into debt before you even board. So, check out 10 unmissable tips for you to get financially organized for your trip!
Trending Topics
Is Via BR Turismo reliable? See how it works before you buy
With personalized service and travel advice, Via BR Turismo is reliable and can be the solution for an unforgettable tour!
Continue lendoinDrive application: see how it works and if it's worth it!
If you want to request a ride and choose the cost of your own transport, then it's worth getting to know the inDrive app!
Continue lendoHow to plan a trip with little money? See 10 practical tips!
See here how to plan a trip with little money and check out the 10 essential tips, how to get cheaper accommodation!
Continue lendoYou may also like
How to buy easily at NTour Viagens?
Check out how to buy through NTour Viagem and enjoy the exclusive itineraries that the agency offers for the female audience!
Continue lendoHow to buy a ticket on Aeroméxico: see before you travel!
Choose exclusive fares like Premier or AM Plus to buy more comfortable flights with Aeroméxico. See the step by step on how to do it!
Continue lendoIberia – Fly all over the world with unmissable prices
Travel for little money without giving up comfort. Check out Iberia Airlines promotional tickets and explore the world!
Continue lendo