Tips
Avianca canceled flight: how to act in this situation?
Discover your rights in case of canceled flights by Avianca. Know how to react and what options are available to you when faced with this unexpected situation. Know your rights now!
Advertisement
Did Avianca cancel your flight? See how to solve the problem here!
Avianca is one of the largest airlines in the world and as such is well known for travel. However, even such a large company is not immune to problems, do you agree? You may be someone who has traveled a lot with Avianca, but still, there is always the possibility of a flight being canceled by Avianca.
Today, we are not here to criticize Avianca, as flight cancellations are a normal occurrence that can occur for a variety of reasons. Continue reading below to find out how to get more information about Avianca cancellations.
What reasons lead to Avianca canceling flights?
A flight can be canceled for a variety of reasons. In fact, although there are many possible reasons, you do not need to worry excessively as this is rare.
However, it is important to be prepared. There are several reasons that can lead to the cancellation of an Avianca flight.
For example, the plane may be crowded, there may be a lack of crew, internal problems related to the aircraft, the wing or other components, weather problems (such as heavy rain that affects the pilot's visibility), among others.
In addition, there are unpredictable factors such as natural disasters and conflict situations such as wars, as well as simpler problems such as strikes.
See what to do if Avianca cancels your flight
As mentioned previously, it is impossible to predict when Avianca might cancel a flight, so it is important to be prepared.
Although this is a rare occurrence, it can happen, and even the most experienced travelers can encounter the situation, especially when they have a hectic schedule. Let's now discuss what to do when this happens.
Check flight reaccommodation
When Avianca cancels a flight, reaccommodation is a possibility. Suppose you are traveling from one place to another and the company cancels your flight.
Before taking any action, it is important to contact the airline itself so that they can check if there is availability on another flight close to yours that goes to the same destination.
In these cases, you should not suffer any penalty or inconvenience resulting from this, since the problem exists on the company's behalf.
Check out the options provided by Avianca
Avianca not only offers the option of re-accommodating flights, but also other alternatives that are more suitable for you.
If you just want the same flight or if re-accommodation is not available, you can request a ticket refund. When the airline cancels the flight, you have the possibility of receiving the full cost of the return ticket.
It is important to highlight that even when Avianca cancels a flight, they will not charge additional fees, fines or any other extra amount. You will simply receive a refund and, if you wish, you can purchase another ticket.
See how to act if Avianca doesn't offer options
Sometimes it may happen that Avianca does not offer any option, which can be very frustrating, especially for those who were looking forward to another trip.
When you travel frequently, time is precious and a canceled flight can cause disruption. Although it is a rare occurrence, it is important to remain calm if this happens.
If Avianca does not offer any type of refund or alternative solution, it is essential that you pursue your rights as a customer. Remember that you have rights and the company should do no harm. Therefore, contact the company.
You can access Avianca's official website to register your complaint directly with the company.
Furthermore, you can complain to government consumer protection bodies, such as ANAC and Procon, either by message (for example, by email or SMS) or by telephone. They will analyze your case and, if it is correct, justice will be on your side.
How to contact Avianca?
To contact Avianca, it is a simple process. If you have questions about an airline ticket or any other question related to the airline, the first step is to contact the airline. But how to do this?
You can do so through the official Avianca website. There, you will find options such as viewing frequently asked questions, calling directly from your location, locating the company's headquarters to visit in person, or even sending the company an email.
Now, you can choose the option you prefer. Click below to start the process.
When planning a trip, many tasks can quickly pile up, from deciding where to go to choosing transportation and tickets. This phase can be tiring, but you don't have to face it alone.
Now that you know what to do if Avianca cancels your flight, it's time to learn how to better prepare for your trip!
If you click the button below, you can immediately start financial planning for your trip. Start now and discover how to manage your travel finances by clicking below.
Financial organization for a big trip
To take a dream trip, the ideal is to save a good amount of money so you don't get into debt before you even board. So, check out 10 unmissable tips for you to get financially organized for your trip!
Trending Topics
Is Squad Viagens reliable? See how it works before you buy
See here if Squad Viagens is reliable to make a comfortable and safe bus trip using collaborative charter!
Continue lendoIs Voepass reliable? Check out the experience of traveling with the airline
Discover everything about travel with VoePass, the regional airline that connects medium and small Brazilian cities.
Continue lendo7 important tips for backpacking!
Making a financial organization and setting up a small itinerary are some basic tips for backpacking. Get ready and avoid setbacks!
Continue lendoYou may also like
How to easily buy Assist Trip Insurance?
See the step-by-step guide to buying Assist Trip insurance and start planning your trip safely and peacefully. Check out the details!
Continue lendoIs Momondo reliable? See how it works before you buy
Serving as a search engine to find the best offer on tickets, hotels and car rentals, Momondo is reliable and very practical!
Continue lendoTravel authorization: see how it works for minors!
It is essential to understand how the travel authorization for minors works to avoid hassles when boarding. Check out!
Continue lendo