Although the internet occupies a good part of our lives nowadays, many people are afraid when they need to buy a product or service online. Thus, acquiring a travel package or tourism service would not be different. After all, is it safe? How to know if the travel agency is really reliable?

Well, there are some ways to check if the company you are scheduling your vacation with is really safe. That's why we've brought you some tips that can help you understand how to know if the travel agency is reliable and whether or not it's worth buying through it. So read on and see what you should do!

First of all, know that you don't need to restrict your searches only to reputable agencies. Incidentally, some of them end up taking advantage of those who are afraid to purchase these services from smaller companies and end up charging values well above the market.

That is, you don't always win when choosing a well-known and popular brand. In this sense, there are many smaller agencies whose priority is to charge a fair price, gaining space in this competitive market. Thus, there are some tips on how to know if the travel agency is reliable or not before buying. Check it out below.

Before any other tip, it is very important that you use the Tourist Service Provider Register to consult the CNPJ of the agency you have chosen. In this sense, CADASTUR acts to organize, legalize and formalize individuals and companies that work with tourism in Brazil.

That is, this is the initial step that a regularized travel agency needs to take to be said to be safe. So, if you are looking for how to know if the travel agency is reliable, go to the CADASTUR website and search for the name or CNPJ of the company in question.

By the way, the platform is very intuitive. You just need to access the official website, click on “I'm a tourist” and enter the necessary information for the consultation in “Search providers”. It is worth remembering that the law requires all providers of tourist services to present a certificate with information on the company's activity.

Even though this is the virtual world, the famous “word of mouth” continues to exist through feedback, complaints and other opinions that you can even find on social networks. So, if you want tips on how to know if the travel agency is reliable or not, one of the first steps is to check if it has an account on the main social networks.

That way, you can check testimonials, comments from former customers, and even feedback on packages and services. By the way, also check that the comments were actually answered, such as on the agency's Facebook or Instagram page.

In addition, you should also use platforms such as Reclame Aqui to search for the name of the agency and check the consumer rating. Through there you will be able to better understand the company's response time and whether it solves customer problems or not. It's a great starting point!

First of all, the Federal Revenue has the duty to administer federal taxes, fight tax evasion, among other taxes and controls. In this way, it is also a good tool for those looking to know if the travel agency is reliable before buying with peace of mind.

So, you can consult the agency's CNPJ through the Revenue website. First, go to the official page and click on the menu icon in the left corner of the screen. Then select “Services” and “Registration” and then select “Legal Entity”. Afterwards, you just need to select the option to consult the CNPJ.

Thus, you will issue the Proof of Enrollment and Registration Status to make sure that the company is legalized and regularized before the RF. If you cannot find the company's CNPJ number available on the websites and other channels, you can contact the agency and request this information.

One of the best ways to know if the travel agency is reliable or not is to ask that all processes dealt with between you are documented. That is, from requesting a quote to contracting services, do not do anything just verbally.

So, ask the attendant to confirm everything that was discussed and handled by email, so that you have documented the agreement between you. In this sense, the agency must provide all the details of the service such as airline, accommodation address, room type, promotional values, among others.

In fact, the more detailed the information, the safer you should feel. Also ask for the “Script sheet”, which can often replace the contract between you. Through it, you will be able to check all the details of the trip you are contracting, in addition to serving as an official contract document.

Finally, when signing the papers for contracting the services, check the clauses of the contract and be aware that none of them puts you at a disadvantage. Also, ask for a signed copy and keep it with you in case you need to consult it again.

Although many agencies are currently digital, most of them have a physical headquarters, even if it is not always able to receive visits. By the way, some are even available to schedule a day and time for you to get to know the facilities and talk personally with the attendants.

Therefore, it is important to get in touch to verify the information of the headquarters or office where the agency in question is located. Thus, you can check if the address actually exists and compare it with information contained in the sites already mentioned above, such as CADASTUR and Federal Revenue.

So, now that you've seen how to know if the travel agency is reliable, you can put your fears aside and start making better use of the promotions you find. After all, today's world is digital, and offers many more advantages for those who know how to navigate the market that way!

Furthermore, if you are already planning your next trip and are afraid to take the plane, how about keeping an eye on some tips to help you get around at the airport? Even if you are an experienced traveler, there are some interesting points that can make your trip more peaceful. Access our content below and check it out!