Although Turbi is a very practical company, it is still a startup in the expansion phase. Currently, it is possible to find pick-up points in some cities in the greater São Paulo area. In this sense, there are Turbi points in the capital of São Paulo, São Bernardo, Santo André, São Caetano, Guarulhos, Barueri, Osasco and Taboão da Serra. You need to go to one of these points to pick up your vehicle.

After filling out your application form, you must wait up to 7 business days for approval. During this period, Turbi will analyze the documentation provided at the time of your registration. In addition, the platform also accesses public and private information available on the market to better analyze your profile. The system will then generate a score that will determine whether or not you will be approved.

First, you must be over 21 years old to register on the app. In addition, your driver's license must have been issued at least 2 years ago. You will also need to attach proof of address. This must be in your own name or in the name of your parents. Finally, the app also requests a selfie to validate all the information. One tip is to register with your Facebook, LinkedIn or Google login to speed up approval.

No, the customer can return the vehicle without washing it. Simply notify the company via the Turbi app that it will be necessary to wash the car and the company will clean the vehicle at no additional cost. However, if the dirt is not from normal use or if there is any type of internal or external dirt not reported that requires a more thorough cleaning, a fine will be charged to the customer.