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Airport Agent: see what this profession does!

Serve passengers at the check-in counter, be responsible for boarding, disembarking and other important processes. That's what an airport agent does and much more! See more about the profession here.

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Check out everything about the Airport Agent profession and see if it’s worth investing in the area!

Mulher em balcão de aeroporto
So, find out everything about the profession! Source: Pexels.

Although the world of aviation is the dream of many, not everyone wants to be at the heights. However, there are careers available for those who enjoy airport life too. Do you know what an Airport Agent does?

In fact, have you ever thought about becoming one? Well, this professional is responsible for providing operational support and general service within the terminals. That's right, on dry land, without having to stay inside the planes.

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In fact, they are the ones who ensure that all procedures at airports go as planned. In other words, he is an essential professional for the proper functioning of processes.

But is this career really worth it? What exactly does an Airport Agent do? If you want to know how much this professional earns, as well as other tips on how to enter the field, keep reading and see below!

After all, how did this profession come about?

With the opening of the first civil airport in the country in the 1930s, the need for aviation professionals soon arose. In fact, it is important to remember that careers in this field go far beyond pilots and flight attendants.

In this sense, there is a large list of functions within an airport and, for everything to happen in an organized and safe way, everyone must work together to ensure the effectiveness of the processes.

Therefore, an Airport Agent can work directly in the Lobby, at the check-in counter, on the tarmac or other places.

And, as you may have noticed, functions and locations emerged according to the needs of this professional in different areas of the airport.

Currently, there are many vacancies open and companies are looking for communicative people to work in the position. By the way, do you want to know what an Airport Agent does to apply? See more details below.

What does an Airport Agent do?

Pessoas embarcando na pista
But what does this professional do? Source: Pexels.

Even though it is a position with many responsibilities, an Airport Agent is considered the gateway for those who want to enter the aviation sector. In other words, it could be a good option to start with!

In this sense, companies are always looking for communicative professionals for the area, since the main task of an Airport Agent is to serve the public. In addition, there are other positions he can also occupy.

For example, service in the airport lobby or at the check-in counter, special service for VIP passengers, the elderly, children, among others. Furthermore, it is this professional who can also carry out boarding and disembarking.

But it's not just customer service that makes an Airport Agent an essential position in the terminals. This is because this professional is responsible for all processes and operations of the flight.

In fact, he is an operational back-up for the companies, making sure that all processes are in compliance for takeoff. This makes the position extremely important within airports.

How much does an Airport Agent make?

Although they have many responsibilities, the salary of a professional in this field is not the best. Currently in Brazil the average amount that an Airport Agent receives monthly is around R$1,600.00.

However, there are companies that can pay higher amounts, reaching up to R$1,900.00. Furthermore, you should also take into account the benefits of the position before deciding whether the profession is really worth it.

Is the profession worth it in Brazil? What are the requirements?

Like many positions in the aviation sector, the job market for an Airport Agent is very competitive. Therefore, it can be a bit challenging to get a place to start in the profession.

However, this is an area that allows growth, being able to become a coordinator or even a manager. Furthermore, many young people start careers as Airport Agents and later migrate to Flight Attendant.

In fact, as there are not many prerequisites for hiring, it is common to find younger people occupying the position of Airport Agent. This is because, to be hired, you only need to have completed high school.

Although the Airport Agent course is not a requirement, having the diploma on your resume is a differentiator. Furthermore, companies also look for people who speak more than one language, preferably English.

Finally, as it is a profession that deals directly with passengers, it is interesting to develop communication skills. Even though these are not job requirements, they can give you greater prominence in the selection process.

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How to become an Airport Agent: 3 tips for entering the field!

Aeroporto lotado
Check out some tips for starting your career! Source: Pexels.

Now that you know what an Airport Agent does and how much this professional earns, it's easy to decide if this profession is for you. So, if you think you want to enter the field, we have prepared some tips to help you.

After all, with a market as competitive as aviation, being prepared can make a difference during your selection process. See below what you can do to increase your chances of getting a place!

Invest in languages

Like any other position in this segment, it is very important that you speak other languages to improve your communication. After all, you will be dealing with passengers from all over the world at one airport.

Although speaking a second or even third language is not a prerequisite for getting a job as an Airport Agent, fluency in another language can be decisive in your hiring.

Therefore, it is worth investing in courses, especially English. If you are interested in speaking other languages such as Spanish, for example, your chances of being hired should increase even more!

Airport Agent Course

As we have previously informed, there is no course requirement to apply for an Airport Agent position. In fact, you can only have completed high school on your resume.

However, there are specific preparatory courses for the position and, of course, those who have the diploma may end up coming out ahead. Therefore, it may be a good idea to invest in an Airport Agent course.

In this sense, the workload is much smaller than the Flight Attendant course, for example. On average, there are 90 total hours divided into 5 weeks. The pricing is also friendly, ranging from R$200.00 to R$300.00.

Communication

Another skill that will help you get ahead in the selection process, an Airport Agent needs to be very communicative. After all, he is the one who will deal directly with passengers at the airport.

Furthermore, it is very common for interviews to include group dynamics, especially in pressure situations. So, those who have greater ease and ease in dealing with the public end up winning at this stage.

Even though it is not a difficult position to get, not everyone has the profile for what an Airport Agent does. In fact, most people prefer to just occupy the traveler position when inside an airport.

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About the author  /  Samantha Scorbaioli

Passionate about living new experiences, cultures and always in search of knowledge and new challenges. He has experience in Hospitality and Tourism and has been working in the content production area for some years.

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